Installing SmartEvent EventPolicy extremely show

[Joe_Kanaszka]

We're running SmartEvent on a dedicated appliance:

Smart-1 600-S

Even if I make only one change it can take upwards of 2-3 minutes.

We are a small environment - 25 users, maybe 25 rules on the Check Point.

Thank you!

[the_rock]

Hey brother,

Try evstop; evstart or reboot, see if that helps. if you already had done so, I would open TAC case, because its possible certain process(es) might be "stuck" when you do this.

Andy

[Joe_Kanaszka]

Thanks Andy - yea - evstop/ start didn't have any effect.  I've opened up a TAC case.  Thank you anyway!

[the_rock]

Reboot?

[Joe_Kanaszka]

I did not reboot.  I can try.

[the_rock]

I would do that, for sure. Does not cause any downtime, since its not firewall related.

Andy

[the_rock]

Also, just remembered something...Not saying this is related to your case, but, while back, I recall case with escalations TAC team that customer had for few months and it actually turned out to be memory related, so once they upgraded RAM to 64 GB, never had an issue after that.

Andy