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Import Fails in R80.10

Hi! Everyone,

I have taken a R80.10 migrate export file from the R77.30 Gaia Setup using R80.10 Migration tools. Removed all the errors in the pre-upgrade verifier stage.

While importing this migrate export file on R80.10 Setup, am getting the below error after 4 to 5Hours:

[Expert@Host:0]# ./migrate import hhtnt020_r8010_frm_r7730.tgz
The import operation will eventually stop all Check Point services (cpstop).
Do you want to continue? (y/n) [n]? y

Extracting the database...
Making sure server is clean installed and up...
Preparing database...
Stopping all Check Point services (cpstop)...
Process DASERVICE terminated
UEPM: Endpoint Security Management isn't activated
Management Portal: Stopping CPWMD
Process CPWMD isn't monitored by cpWatchDog. Stop request aborts
Management Portal: CPWMD failed to stop
Management Portal: Stopping CPHTTPD
Process CPHTTPD isn't monitored by cpWatchDog. Stop request aborts
Management Portal: CPHTTPD failed to stop
Stop Search Infrastructure...
Stopping RFL ...
successful Detach operation
Stopping Solr ...
successful Detach operation
Stop SmartView ...
Stopping SmartView ...
successful Detach operation
Stop Log Indexer...
Process INDEXER (pid=4447) stopped with command "kill 4447". Exit code 0.
Stop SmartLog Server...
Process SMARTLOG_SERVER terminated
dbsync is not running
evstop: Stopping product - SmartEvent Server
evstop: Stopping product - SmartEvent Correlation Unit
Check Point SmartEvent Correlation Unit is not running
SmartView Monitor: Management stopped
FireWall-1: cpm stopped
FireWall-1: fwm stopped
VPN-1/FW-1 stopped
Stopping Critical Alerts Sensor
SVN Foundation: cpd stopped
Stopping cpviewd
SVN Foundation: cpWatchDog stopped
SVN Foundation stopped
Importing files...
Execution finished with errors. See log file '/opt/CPshrd-R80/log/migrate-2018.01


Attached the migrate log file FYR.

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3 Replies

I can see the error in the Migrate log file as:

[5 Jan 10:32:51] [CanonicalizePath] Canonicalizing path '/opt/CPsuite-R80/fw1/bin/upgrade_phase -d 41e821a0-3720-11e3-aa6e-0800200c9fde -s end'
[5 Jan 10:32:51] [CanonicalizePath] Resulting path: '/opt/CPsuite-R80/fw1/bin/upgrade_phase -d 41e821a0-3720-11e3-aa6e-0800200c9fde -s end'
[5 Jan 10:32:51] ..<-- CanonicalizePath
[5 Jan 10:32:51] ..--> ExecCommandGetOutput
[5 Jan 10:32:51] [ExecCommandGetOutput] Going to execute command: '/opt/CPsuite-R80/fw1/bin/upgrade_phase -d 41e821a0-3720-11e3-aa6e-0800200c9fde -s end'
[5 Jan 11:33:09] [ExecCommandGetOutput] ERR: Command completed with error code 4
[5 Jan 11:33:09] ..<-- ExecCommandGetOutput
[5 Jan 11:33:09] [CommandRunner::exec] Command's output:
Failed to upgrade phase
[5 Jan 11:33:09] [CommandRunner::exec] ERR: Command execution had failed
[5 Jan 11:33:09] .<-- CommandRunner::exec
[5 Jan 11:33:09] <-- ConditionalExecutor::exec
[5 Jan 11:33:09] [ActivitiesManager::exec] ERR: Activity 'ConditionalExecutor' failed
[5 Jan 11:33:09] [ActivitiesManager::exec] WRN: Activities execution finished with errors
[5 Jan 11:33:09] [ActivitiesManager::exec] WRN: Activities 'ConditionalExecutor' have failed
[5 Jan 11:33:09] [ActivitiesManager::exec] Designated exit code is 1
[5 Jan 11:33:09] --> CleanupManager::Instance
[5 Jan 11:33:09] <-- CleanupManager::Instance
[5 Jan 11:33:09] --> CleanupManager::DoCleanup
[5 Jan 11:33:09] [CleanupManager::DoCleanup] Starting to perform cleanup
[5 Jan 11:33:09] .--> DirCleaner::exec
[5 Jan 11:33:09] [DirCleaner::exec] Going to remove directory '/opt/CPsuite-R80/fw1/tmp/migrate/'
[5 Jan 11:38:50] .<-- DirCleaner::exec
[5 Jan 11:38:50] [CleanupManager::DoCleanup] Completed the cleanup
[5 Jan 11:38:50] <-- CleanupManager::DoCleanup

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I want to say I have seen something like this before when there was not enough disk space available for the migration to complete.


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Hi John,

I am also getting the same errors in the log file generated when i import the database. I am exporting the database from R80.10 and need to be imported on R80.10. the exported database size is around 3 GB. i understand there may be many database revision. I tested this on my lab giving 1700 GB HD.

i again faced the same errors. the customer is using smart-1 210 appliance. 

kindly suggest me how to recover this issue.

when i try to login into dashboard it gives me below error:

unable to connect to server.

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