I am getting a "general error" when trying to login to SmartConsole to my R80 Multi Domain Management platform

[Mads_Gajhede]

I have installed a R80 management platform as a Multi-Domain server.

i can access it via SSH and HTTPS, but when I am trying to login via SmartConsole, I get a General error message.

I have not been able to login via SmartConsol at any time.

I have tryed admin/admin and also the admin/"the password i have set in CLI for the admin account"

What am I missing throug the install/config process?

[BOISSEAU_Nathal]

Hi,

Do you find a solution for this issue, I have the same error when I am trying to log in smartconsole.

[Gregory_Smith]

I am running the below version of R80 and receive the exact same error for a 3050, specifically designated to be a SmartEvent device.  I'd be interested in anyone's input.  Running the SmartConsole as administrator was already tested and there are no connectivity issues.

•	Check Point R80 Jumbo hotfix Take 76 for sk111536
•	HOTFIX_R80_015

[Paul_Kellett]

First thing I check in these situations is the license.   If in doubt just issue yourself a temporary all-in-one license from PartnerMAP.  Follow SK11054​ detail on how to generate and apply a license.  When I generate these licenses the email you receive contains a script you can run starting "cplic put xxxxxx...." just ssh into the box and at the clish prompt copy / paste that string.

Try logging in again once you've done this. 

[Gregory_Smith]

I just verified the license and went as far as deleting and recreating the license. No change, the General error continues when attempting to login to the R80 SmartConsole.

Thanks,

[Joerg_Friedrich · Accepted solution]

Hi,

check SK111650​

BR, Jeff

[Farai_Manyenga]

 I am also having a peculiar experience with VM R80.10 Management...all users can access via Smart console but not via ssh and webUI,