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Prabulingam_N1
Advisor
‎2017-05-02 06:47 PM

Getting Internal Hook Error while upgrading R80 to R80.10EA for Mgmt server

Tried in Lab setup for Upgrading R80 to R80.10EA for Mgmt server.

Getting "Internal Hook error: Contact Checkpoint" and also another error says "Publish or Discard the open sessions and run operation again". But there is no open sessions. Even opened SmartConsole R80 & published, then closed, but no luck on upgrading.

Anyone can help.

Regards, Prabulingam

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2 Replies
PhoneBoy
Admin
Admin
‎2017-05-22 08:18 PM

If you're still having issues with this on the R80.10 GA release, I recommend taking it with the TAC.

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Prabulingam_N1
Advisor
‎2017-05-25 04:18 PM
In response to PhoneBoy

Hi Dameon,

Thanks for reply.

I tried upgrading R80 to R80.10GA which was released recently.

It went successfully without any issue.

(Earlier I got the above errors with EA release, now fine with GA release).

Regards, Prabu

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