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Quetzal
Explorer

Getting Error CME for Load Balancer AWS with TCP Protocol

hi! everyone, i want to ask if someone got same error with me, 

i freshly installed R81 both management and gateway, using CME for autoprovision, and getting error with protocol TCP but works fine with HTTP Protocol, but if i use my old R80.40 with CME Version 79 its work fine, 


my CME Version is 138

this is my cme.log

2021-04-20 15:07:25,903 CME_SERVICE INFO Gateway--i-0162093bc2d5aa4b1--ap-southeast-1 state is changed to: UPDATING
2021-04-20 15:07:25,904 CME_SERVICE INFO SIC has successfully been established between management CP-Management and gateway Gateway--i-0162093bc2d5aa4b1--ap-southeast -1
2021-04-20 15:07:25,904 CME_SERVICE INFO Setting autoprovision restrictive policy name "__monitor__-restrictive-policy" on gateway Gateway--i-0162093bc2d5aa4b1--ap-so utheast-1.
2021-04-20 15:07:32,660 CME_SERVICE INFO The autoprovision restrictive policy was set successfully
2021-04-20 15:07:32,660 CME_SERVICE INFO Resetting gateway Gateway--i-0162093bc2d5aa4b1--ap-southeast-1
2021-04-20 15:07:32,840 CME_SERVICE INFO Setting policy None on gateway Gateway--i-0162093bc2d5aa4b1--ap-southeast-1
2021-04-20 15:07:35,103 CME_SERVICE INFO HTTPS Inspection was successfully unset
2021-04-20 15:07:35,175 CME_SERVICE INFO Adding TCP-8117_Gateway--i-0162093bc2d5aa4b1--ap-southeast-1
2021-04-20 15:07:35,175 CME_SERVICE WARNING Discarding changes for gateway Gateway--i-0162093bc2d5aa4b1--ap-southeast-1
2021-04-20 15:07:36,077 CME_SERVICE ERROR Error during gateway synchronization attempt to add Gateway--i-0162093bc2d5aa4b1--ap-southeast-1
2021-04-20 15:07:36,085 CME_SERVICE ERROR Error details: Traceback (most recent call last):
File "/opt/CPcme/service/cme_service.py", line 487, in sync
auto_hf)
File "/opt/CPcme/cp_handlers/mgmt_autoprovision_handler.py", line 1202, in set_gateway
self.provision_gateway(instance, gw, auto_hf, gw_tags, simple_gateway)
File "/opt/CPcme/cp_handlers/mgmt_autoprovision_handler.py", line 347, in provision_gateway
gw_tags=gw_tags, gw=gw)
File "/opt/CPcme/cp_handlers/mgmt_autoprovision_handler.py", line 448, in configure_load_balancers
gw_tags.get(FQDN))
File "/opt/CPcme/cp_handlers/mgmt_autoprovision_handler.py", line 1030, in configure_auto_nat_aws
listener_protocol)
File "/opt/CPcme/cp_handlers/mgmt_autoprovision_handler.py", line 973, in add_service
listener_protocol)
File "/opt/CPcme/cp_handlers/mgmt_autoprovision_handler.py", line 907, in create_service
protocol=protocol)
File "/opt/CPcme/cp_handlers/mgmt_metadata.py", line 353, in __init__
if service.name == kwargs[ServiceData.PROTOCOL].upper() \
AttributeError: 'NoneType' object has no attribute 'upper'
2021-04-20 15:07:36,085 CME_SERVICE INFO
2021-04-20 15:07:36,401 CME_SERVICE INFO
2021-04-20 15:07:36,401 CME_SERVICE INFO The gateways known by the management at the end of the iteration are:
2021-04-20 15:07:36,402 CME_SERVICE INFO 1: Gateway--i-0162093bc2d5aa4b1--ap-southeast-1 managed-virtual-gateway - None
2021-04-20 15:07:36,402 CME_SERVICE INFO
2021-04-20 15:07:36,403 CME_SERVICE INFO ********** End of the iteration number 10 for gateway instances. Iteration time: 0:01:29.265990 **********


thanks.

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