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machogar
Explorer

Clean install R80.40, error connect smartconsole

Hi, my case: CP 5400 standalone installation R80.40, one IP address on management interface is all configuration.

When i try connect by Smartconsole i have error "internal error", why??? it is clean install!

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5 Replies
_Val_
Admin
Admin

I assume, you did install it as both GW and MGMT?

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machogar
Explorer

Thank you for your answer.

yes, i checked this parameter twice by my eyes )

I worked 5 years with CP, but this error looks strange (maybe becouse it is standalone installation?)

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the_rock
Legend
Legend

First off, lets check few things. If its installed as standalone, then run fw stat on ssh and see what output is. If its says initial policy or default filter, run fw unloadlocal command and try again. Make sure its pingable and also default gateway is responding. Also run cpconfig and verify that right clients (IP addresses) are allowed to connect via option "gui clients", though Im sure it would say "any" if it was never changed.

(1)
_Val_
Admin
Admin

also, please post where the output from: 

$FWDIR/scripts/cpm_status.sh
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(1)
machogar
Explorer

Thanks for all. Problem solved. Surprised 🤨 by Antivirus Dr.Web.

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