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Wolfgang
Authority
Authority

secure knowledgebase offline today ?

Any known problems with https://supportcenter.checkpoint.com/supportcenter/index.jsp ?

It's not available the whole day 

Screenshot 2022-02-08 155905.pngScreenshot 2022-02-08 155530.png

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11 Replies
Danny
Champion Champion
Champion

Works for me.

image.png

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Wolfgang
Authority
Authority

Congrats @Danny  you*re happy today. We tried different ISPs from different locations all are with the same behaviour. Maybe the access is limited today regarding the partner status more stars more ....😉

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G_W_Albrecht
Legend Legend
Legend

Yes, seems so - i can open SKs i have bookmarked, but a search always fails - FF shows:

FF.png

Safari:

Saf.png

CCSE / CCTE / CTPS / CCME / CCSM Elite / SMB Specialist
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ScottR
Employee
Employee

It appears so.  

I have disconnected Harmony Connect, tried multiple browsers (cleared cache), rebooted, and all to no avail.  Keep getting this:

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, systems@us.checkpoint.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

 

A ticket with the Helpdesk has now been opened.  

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G_W_Albrecht
Legend Legend
Legend

Now it seems to work again !

CCSE / CCTE / CTPS / CCME / CCSM Elite / SMB Specialist
Nik_Bloemers
Advisor
Advisor

I had the same problem yesterday. It worked this morning, but now the problem seems to be back. Getting the internal server error again when searching. Very frustrating since it's such an important tool.

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G_W_Albrecht
Legend Legend
Legend

Yes, currently the issue is back.

CCSE / CCTE / CTPS / CCME / CCSM Elite / SMB Specialist
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the_rock
Legend
Legend

Its been on and off for me today.

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G_W_Albrecht
Legend Legend
Legend

My suspicion:   You Deserve the Best Security! And the New Logo!

CCSE / CCTE / CTPS / CCME / CCSM Elite / SMB Specialist
_Val_
Admin
Admin

We had some IT issues which should be resolved now

 

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the_rock
Legend
Legend

@G_W_Albrecht ...always making us laugh :  - )

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