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sudhir_mirajkar
Participant
‎2022-11-25 12:59 AM

remove unreachable gateway from smart console

Hi,

i am trying to remove a gateway from the management server  which is unreachable and a license attached.

i am not able to remove the gateway or the attached license.

is there a way i can remove it?

please help.

 

thanks in advance.

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G_W_Albrecht
Legend Legend
Legend
‎2022-11-25 02:29 AM

If the GW is dead/unreachable, you can not unattach the license, afaik. You have to download it again for an OpenServer or will get a new appliance license after RMA.

But what errors in Dashboard do you see when trying to delete the GW ?

CCSP - CCSE / CCTE / CTPS / CCME / CCSM Elite / SMB Specialist
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