Create a Post
cancel
Showing results for 
Search instead for 
Did you mean: 
Chinmaya_Naik
Advisor
Jump to solution

"CRLs failed to be downloaded" error when access SmartConsole R80.30

Dear Checkmates,

I am unable to access the smart console from specific IP eg:x.x.x.x

image001.png

Find the below details that I checked.

1) GUI client define : any
2) Host access : any
3) Smartconsole Trusted Client : any
4) Reboot the problematic Machine
5) Installed the new updated smartconsole in the problematic machine (Build 90)
6) 18246 , 18190 and 19009 port also listening from the server.
7) Run the smartconsole as "Run as Administrator"
😎Check the connectivity able to take ssh and webui.
9) Add manually assigned IP address x.x.x.x in GUI Client but not working
10) Add manually assign the host access IP address x.x.x.x but not working
11) Changed the IP address to y.y.y.y and able to access the mgmt smartconsole
12) Changed the IP address to x.x.x.x and able to access the Different Mgmt smartconsole.
13) No logs found in messages file.

Kindly suggest any solution expect Debug if any ?

 

Regards

@Chinmaya_Naik 

0 Kudos
1 Solution

Accepted Solutions
Wolfgang
Authority
Authority

Anything checked from  "CRLs failed to be downloaded" error in SmartConsole when trying to connect to Management Server / ... ?
The needed ports are accessible from host running smartconsole ?

Wolfgang

View solution in original post

4 Replies
Wolfgang
Authority
Authority

Anything checked from  "CRLs failed to be downloaded" error in SmartConsole when trying to connect to Management Server / ... ?
The needed ports are accessible from host running smartconsole ?

Wolfgang

Chinmaya_Naik
Advisor

Hi 

Issue is resolved now , its just a communication issue.

0 Kudos
RAVISH
Explorer

HI ,

 

Can you let me know what connectivity issue you had ?Actually I am also facing same issue and did same process as you mentioned in starting troubleshooting .Please revert ASAP

0 Kudos
the_rock
Legend
Legend

Wolfgang provided excellent sk for that, as 99% of the time, that type of error would indicate communication issue.

 

Cheers.

0 Kudos

Leaderboard

Epsum factorial non deposit quid pro quo hic escorol.

Upcoming Events

    CheckMates Events