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need to un-install Endpoint Security but do not have password

Details - Version 8.3.937
Nobody in my company knows what password it is asking for.

s

Desperation level - high.

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5 Replies

Re: need to un-install Endpoint Security but do not have password

Hi Trevor,

I believe your options are the following:

1) Use the default password "secret" just in case.

2) Follow sk115295 to see if it works.

3) Rebuild the machine if all else fails.

I hope that helps.

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Re: need to un-install Endpoint Security but do not have password

sk118233 might help as well.

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Re: need to un-install Endpoint Security but do not have password

Likewise..

Solution

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Admin
Admin

Re: need to un-install Endpoint Security but do not have password

Some SKs require having a support agreement in place to access.

If you think you have one and you don't have access to SKs, then please contact our Account Service team to assist.

Contact Support | Check Point Software 

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Re: need to un-install Endpoint Security but do not have password

I checked my registry, and there wasn't an entry for
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\CheckPoint\Endpoint Security.

So I made one anyway, and then added in the entries for the values "UninstPwdHashDA" and "UninstPwdSaltDA"  (d-word) and set the value to either 1 or 0 (can't remember which one, as the un-install worked and then deleted the registry key!

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