Create a Post
cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted

When you enable HTTPS inspection, gmail does not work.

When you enable HTTPS inspection, gmail does not work. When you open it in Chrome, a gray screen appears. If you disable the HTTPS inspection everything is working correctly. 

0 Kudos
12 Replies
Highlighted
Sapphire

Re: When you enable HTTPS inspection, gmail does not work.

0 Kudos
Highlighted

Re: When you enable HTTPS inspection, gmail does not work.

Isn't the CVE-2013-0025 only applicable to Internet Explorer? I am doing a test here with Chrome and R80.10 HTTPS Inspection is not nagging me...

Threat Description:

A remote code execution vulnerability has been reported in Microsoft Internet Explorer.
0 Kudos
Highlighted

Re: When you enable HTTPS inspection, gmail does not work.

not helped. The problem is only in Chrome.

0 Kudos
Highlighted
Sapphire

Re: When you enable HTTPS inspection, gmail does not work.

Also not by creating https bypass for URL https://mail.google.com/..... ?

0 Kudos
Highlighted

Re: When you enable HTTPS inspection, gmail does not work.

What gateway version are you on?

0 Kudos
Highlighted

Re: When you enable HTTPS inspection, gmail does not work.

80.10

0 Kudos
Highlighted
Admin
Admin

Re: When you enable HTTPS inspection, gmail does not work.

Does it work for other browsers?

What do you see in the logs from this client when the behavior is observed?

I would engage the TAC so we can properly troubleshoot.

0 Kudos
Highlighted

Re: When you enable HTTPS inspection, gmail does not work.

In other browsers everything works correctly.

in logs nothing is blocked.

0 Kudos
Highlighted

Re: When you enable HTTPS inspection, gmail does not work.

Sounds like an issue in Chrome itself. Perhaps a faulty plugin. Recently installed new plugins or updates within Chrome?

0 Kudos
Highlighted
Platinum

Re: When you enable HTTPS inspection, gmail does not work.

Google Chrome sandoxing is by-default dropped not by the IPS but by inspection engine. I have had the same and when made myself a Chromium instead - all started to work. Indeed it is a Chrome to blame not anything on CP R80.10.

Please try Chromium or make a "fresh" Chrome install with no sign-in to Google Account and try agian. Hope it helps if not - indeed as boss suggested please DO engage TAC,. I'm keen to get this sorted as well as it is one of the crucial parts of the intercepting Google's Cluod communication chain Smiley Happy 

Jerry

Jerry
Highlighted

Re: When you enable HTTPS inspection, gmail does not work.

We have configured a new rule in Https Inspection to bypass the website - Gmail.

After the changes , the website worked as expected

0 Kudos
Highlighted
Nickel

Re: When you enable HTTPS inspection, gmail does not work.

Even I had a same experience with Gmail in  chrome and rest of all sites work perfectly fine. I had tested in my lab and another production environment both environments seems to be fine in chrome. How to fix this issue. I couldnt find any IPS or INSPECTION settings is being blocked in chrome.

0 Kudos