Voip traffic dropped

[Flowur]

Hello!

I have a problem with Voip traffic. In the logs the traffic is dropped. I added a screenshot of the reason the traffic is dropped. 

Yesterday I added a gatekeeper and after that the traffic was accepted and it worked for an hour or so. But now the traffic is dropped again with the same reason.

Can someone help me with this problem?

[G_W_Albrecht]

sk95369: ATRG: VoIP

[Chris_Atkinson]

What's is the version & JHF version used in this environment?

Is the traffic dropped at random or following policy installation or some other event?

[the_rock]

I can tell you that your best bet is to follow sk @G_W_Albrecht gave. I had done this way too many times to know 100% thats FIRST thing TAC would ask you to do anyway, so you may as well save time and just verify it yourself before having to open the support case.