Upgrade/Download Wizard unavailable due to Maintenance Schedule

[arvindteemul1]

Hi Mates,

I have been trying to access the Upgrade/Download Wizard to perform an upgrade on a client Quantum1600 gateway appliance for the past 12 hours, and all attempts resulted in the Support Centre “Maintenance Schedule”

Does anyone know when the maintenance schedule would end and or the Upgrade/Download Wizard becoming available?

See screenshot:

[Chris_Atkinson]

What's your management and appliance current versions or is it locally managed?

The current latest public firmware release as of today is R81.10.08 build 1683.

[arvindteemul1]

Hi Chris,

Management is at R81.20 with Take 631 and Jumbo Hotfix Take 41; Centrally managed

Also, might there be an alternate location to download: cp1600_R81_10_08_996001683.img?

Thanks

[Chris_Atkinson]

I'm unfamiliar with that filename format though sk181079 should otherwise be the source for downloads.

[the_rock]

Better contact TAC and request that image, as it does not appear likn for upgrade wizard works. I googled it and went to link that came up, but says its under maintenance.

Best,

Andy

[_Val_ · Accepted solution]

Upgrade Wizard tool was deprecated. Please use support.checkpoint.com portal to find and download software for 1600 series. Or just go to https://support.checkpoint.com/results/sk/sk181079