Unable to export Checkpoint firewall rulebase

[nilanjan_lahiri]

Hello All,

I am trying to export the Checkpoint firewall rulebase, however, getting the following error :- 

[Expert@HAL-VPN-FW1:0]# $MDS_FWDIR/scripts/web_api_show_package.sh
Script stopped running due to severe error!
Result file location: show_package-2025-09-22_10-09-14.tar.gz

The generated file is just 4/5 lines and doesn't show the expected output. 

[Expert@HAL-VPN-FW1:0]# mgmt_cli show access-rulebase
Username: admin
Password:
Couldn't connect to server
If you need to use a proxy server, add the '--proxy' parameter
[Expert@HAL-VPN-FW1:0]#

Please could you help to resolve this issue. 

Thank You,

Nilanjan 

[Danny · Accepted solution]

The hostname indicates that you are trying to run this on the firewall gateway while those commands are meant to be run on the firewall management.

[the_rock]

That was the first thing I noticed what @Danny mentioned, just run fwm ver and see what it gives, if it does not work, then 100% you are on the gateway and NOT mgmt server.

Anddy

[the_rock · Accepted solution]

Here is the proof from my lab.

Andy

*********************************

[Expert@CP-FW-01:0]# fwm ver
This is not a Security Management Server station.
[Expert@CP-FW-01:0]#

[Expert@CP-MANAGEMENT:0]# fwm ver
This is Check Point Security Management Server R82 - Build 007
[Expert@CP-MANAGEMENT:0]#

[Expert@CP-MANAGEMENT:0]# $MDS_FWDIR/scripts/web_api_show_package.sh
Script finished running successfully!
Result file location: show_package-2025-09-23_13-15-50.tar.gz
[Expert@CP-MANAGEMENT:0]# ls -lh show_package-2025-09-23_13-15-50.tar.gz
-rw-rw---- 1 admin root 367K Sep 23 13:16 show_package-2025-09-23_13-15-50.tar.gz
[Expert@CP-MANAGEMENT:0]# pwd
/home/admin
[Expert@CP-MANAGEMENT:0]#

[nilanjan_lahiri]

Thank you for responding on this. I am trying to export the rule from the Management only. Please refer to the output below :- 

[Expert@HAL-VPN-FW1:0]# fwm ver
This is Check Point Security Management Server R80.40 - Build 039
[Expert@HAL-VPN-FW1:0]# $MDS_FWDIR/scripts/web_api_show_package.sh
Script stopped running due to severe error!
Result file location: show_package-2025-09-23_19-18-33.tar.gz

Please could you help...

[the_rock]

Of course we can help and we will help, thats what we do here!

Anywho, if I were you, since its management, just try either cprestart and see if that works, but if not, just do a quick reboot.

Andy

[nilanjan_lahiri]

Neither cprestart, nor reboot helped me to resolve the issue. Could it be due to cluster issue? Is there any way that could be checked. 

Thanks !

[the_rock]

its management ha?

[the_rock]

Here is example of what it would look like (again, just my lab, but you get an idea, this is when you extract the file it generates)

Andy