Hi Team,
I have a difficult customer that for every darn request he comes back with 23402983423 questions.
He has one Cluster and one TE250 appliance. Fast forward MGMT interfaces is not connected and he connected interface 1 from the appliance to the actual management vlan. Licensed the box and had no idea how to use it.
I told him to move the actual management IP address to the MGMT interface and put port1 to a network that belongs to a trusted segment between firewall and Threat Emulation appliance.
How he's asking me bunch of questions on which I have no idea how to answer.
- where to put the default route
- which interface will the appliance use to 'talk' with SMS about the license
- which interface will be used for updates from cloud
- how the internal VM will be updated ? (what ?! is this something that customer can do?)
- how does the gateway communicate with the TE appliance, on which interface
and the most funny one that melted my brain:
- how to enable MDPS on this appliance.
So I'm asking experts for some guidance as I'm telling you his questions are melting my brain.