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the_rock
MVP Gold
MVP Gold
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Support site log in issue?

Hey guys,

Anyone else having this problem? I tried log into support site and keeps saying invalid username/password, which I know its not, because I just did pw reset 2 weeks ago. Had colleague try with our support account, same error.

Also tested on my iphone bypassing ISP and same problem, so definitely appears to be CP issue.

Also tried doing another pw reset, says "unknown error"...had a quick look on https://status.checkpoint.com site and did not see any issues.

Cheers,

Andy

Best,
Andy
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1 Solution

Accepted Solutions
the_rock
MVP Gold
MVP Gold

Hey Val,

Correct, NOW its working, but it was down for at least 90 mins. I even had 2 customers check and they had exact same problem. Thanks again for checking in.

Have a great weekend.

Andy

Best,
Andy

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4 Replies
G_W_Albrecht
MVP Silver
MVP Silver

True... Thank god its friday 8)

CCSP - CCSE / CCTE / CTPS / CCME / CCSM Elite / SMB Specialist
(1)
the_rock
MVP Gold
MVP Gold

haha, yes sir Guenther...or TGIF as new generation would say 🤣

Best,
Andy
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_Val_
Admin
Admin

No issue, everything is up and working

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the_rock
MVP Gold
MVP Gold

Hey Val,

Correct, NOW its working, but it was down for at least 90 mins. I even had 2 customers check and they had exact same problem. Thanks again for checking in.

Have a great weekend.

Andy

Best,
Andy
0 Kudos
(1)

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