Smartconsole doesn't show any task statuses | R82

[Firewall_Head]

Hi Checkmates,

Version: R82

My smartconsole won't show any task statuses like. policy installation.

> Tried rebooting.

>Installed the HF.

No luck 😪

========
WR,

FH

[Tal_Paz-Fridman]

There is an old SK but seems to have been fixed in newer versions:

https://support.checkpoint.com/results/sk/sk118853

I would suggest contacting Check Point Support

[the_rock]

Does not appear that link loads : - (

[_Val_]

Log in to the UserCenter, and it will work for you.

[the_rock]

What version of smart console?

[the_rock]

Also, I know this may sound silly, but while back when I had that issue, I rebooted and no joy, so I did cprestart and that worked somehow.

Andy

[the_rock]

Bro, forgot one more thing. Does this happen on EVERY pc where you have smart console installed? If you had not tested it, please try a different machine.

Andy

[Hadar_Hazan]

Hi Firewall_Head,

This is a known issue, and we are actively working on a solution.

In the meantime, you can view your task statuses by clicking the highlighted button in the task panel, as shown in the attached image.

Let us know if you need further assistance!