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babicmilan
Collaborator
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Recommended Jumbo

Hello, I have done JHF upgrade on MGMT server and gateways (I have installed Take 26).

Why I get notification in Smart Console about Reccomended Jumbo (Check_Point_R81_20_JUMBO_HF_MAIN_Bundle_T24_FULL.tgz) even if I have installed a newer one (version Take 26). Attached pictures.

 

How to resolve this?

 

 

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1 Solution

Accepted Solutions
babicmilan
Collaborator

Hello, the problem has been resolved without any intervention. (attached picture)

It seems as I had to wait some time.

Thanks for proposals and suggestions.

 

Best regards.

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12 Replies
_Val_
Admin
Admin

It looks like a cosmetic issue to me. T24 is shown as installed as part of T26. If you really need it fixed, open a support call with TAC: https://help.checkpoint.com

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G_W_Albrecht
Legend Legend
Legend

This just takes a bit longer:

Take 26

Released on 14 August 2023 and moved to Recommended on 13 September 2023

So it should show Up to Date soon.

CCSE / CCTE / CTPS / CCME / CCSM Elite / SMB Specialist
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Boaz_Orshav
Employee
Employee

As stated here - it's a cosmetic issue probably caused by a problem in the reporting mechanism between the GW and the management.

You can wither open a support request or contact me at boazo@checkpoint.com 

We will need some logs to understand where the failure is

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nicolasr
Employee
Employee

Hi @babicmilan ,

Can you tell please what was installed before the upgrade to R81.20 JHF Take 26? Version and Take? Thank you!

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babicmilan
Collaborator

Hi @nicolasr before I had R81.20 JHF Take 24

the_rock
Legend
Legend

Make sure smart console is up to date.

Andy

 

Screenshot_1.png

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babicmilan
Collaborator

Hello, the problem has been resolved without any intervention. (attached picture)

It seems as I had to wait some time.

Thanks for proposals and suggestions.

 

Best regards.

the_rock
Legend
Legend

Thats been my experience with Smart Console, since, I dont know...R55 🤣🤣

Anyway, glad its solved!

Andy

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nicolasr
Employee
Employee

@babicmilan Do you still see Take 24 as recommended with Take 26 on CPUSE?  Can you please share current picture of CPUSE? Thanks in advance!

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babicmilan
Collaborator

Not more.

nicolasr
Employee
Employee

Thank you.

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G_W_Albrecht
Legend Legend
Legend

Just as i have told you 😎

CCSE / CCTE / CTPS / CCME / CCSM Elite / SMB Specialist
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