RSS feed for checkpoint.com is not working any more

[KostasGR]

Hello community

The below RSS feed for checkpoint.com is not working any more.

https://supportcenter.checkpoint.com/supportcenter/secureKnowledgeRss

BR,

Kostas

[_Val_]

Since the support / SecureKnouledge site is moved to the new URL, support.checkpoint.com, RSS feeds for SecureKnowledge are no longer available. 

[KostasGR]

Hello @_Val_ 

So, we can't have the same functionality? It was very useful for us to find the new sk.

BR,

Kostas

[CheckPointerXL]

mine is working https://supportcenter.us.checkpoint.com/supportcenter/secureKnowledgeRss

[_Val_]

It is a legacy URL, and from what I see, there are no updates in it since a while. Am I missing anything?

[CheckPointerXL]

[Ruan_Kotze]

Mine is definitely still working - last update less than an hour ago:

[_Val_]

Interesting. I need to check with the relevant team then. Mine was disconnected a couple of months below. 

[CheckPointerXL]

I think you got banned 😃

[_Val_]

Apparently, the .us. link works for us, still. Checking with the relevant team about their plans, will update once they answered.

[_Val_ · Accepted solution]

Oooookay, I have the official answer.

• The old RSS feed for the primary secureknowledge engine is obsolete.
• US mirror is still working but will be eventually discontinued later this year.
• New RSS feed for support.checkpoint.com will come before the end of the year. 

[JozkoMrkvicka]

The only working US RSS feed mirror https://supportcenter.us.checkpoint.com/supportcenter/secureKnowledgeRss stopped working since 22.10.2023 due to expired certificate. Do we need to wait till at least 2024 to get secureknowledge RSS feed working again ?

NET::ERR_CERT_DATE_INVALID

Subject: supportcenter.checkpoint.com

Issuer: DigiCert TLS RSA SHA256 2020 CA1

Expires on: Oct 22, 2023

Current date: Oct 24, 2023

[Henrik_Noerr1]

This should definitely be prioritized to fix. I often find very valubable SKs from this feed.

Often knowing of issues before our diamond engineer

/Henrik

[HakanUnsal]

Still not fixed 😞

[Henrik_Noerr1]

The us mirror is working again - rejoice!

[CheckPointerXL]

US feed died today....now? Any working link? It's very important..

[_Val_]

RSS feeds are not supported with the new platform, and there are no plans to reintroduce them. Sorry.

[CheckPointerXL]

I am, to say the least, saddened by this choice. in addition to going against the trend of any other vendor and any other logic, this choice prevents us system engineers from having a prompt resolution on the field all those times that we are aware of some SK read previously. absurd.

[Lesley]

I don't get the fuss. If SK's you need then check support center right? If you want to see new SK's or updated SK's just sort on date. 

[Henrik_Noerr1]

Wow, what a slap in the face to the community.

This totally removes the transparancy that has been there for a long time. The feed really contributed to incident response, skill level in the department and really should be present. 

please reverse on this decission. 

regards,

Henrik

[Nik_Bloemers]

I'm totally in agreement with this. Please bring it back!

[Ruan_Kotze]

I think this is one of the points of this community - to listen to the needs of the people on the ground who support and sell Check Point solutions in a very competitive marketplace.  The RSS feed is (was) a fantastic way to keep up to date on security notifications, Jumbo releases, new SK's etc. 

Would be great if we can get that back or alternatively provide the same outcome without needing to log into support etc.

[Lesley]

Here are what I think the alternatives. 

RSS feed for updates on Jumbo takes:

For R81.20
https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.20/R81.20/Introduction.htm?tocpath=_____1

For R81.10
https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.10/R81.10/Introduction.htm?tocpath=_____1

To receive email updates on changes in Jumbo Hotfix Accumulator (new Takes released, Takes moved to General Availability and other important changes), follow the steps below:

Install and configure an RSS extension for your web browser.

Open the relevant Jumbo Hotfix Accumulator document.

On the top toolbar of any page, click the "RSS Feed" button (rightmost button):

Your RSS extension should take over and show an option to subscribe to this RSS feed.

Note - For any issues with your RSS extension and RSS subscription, contact the vendor of that RSS extension.

------------

Check Point services status:
https://status.checkpoint.com/#

Click on subscribe for updats 
-------

Security Advisories subscription (For IPS blade)
https://advisories.checkpoint.com/defense/advisories/public/sdnews/

[CheckPointerXL]

Lesley, we are aware on how to stay updated with JHF releases and security alerts.

We absoluteley NEED to stay in touch with new SKs and updated SKs.

[Lesley]

That is not true if I read the comments. If you read you see that people also need it for Jumbo's and IPS.

If you want to keep in touch, use the usercenter. Instead of having the info in the mailbox it is now in the usercenter. 

Same info is there what you get in the mail. 

[CheckPointerXL]

Absolutely no sense.

Lot of people using RSS feeds aggregator, not only mail. User experience and access to information is totally different

[Lesley]

No sense? I give good alternatives that other people might can use and happy about. If you don't want it don't use it. 

For now I only see complains and no good explanation what you miss. Only that it is 'different'. So I suggest put some more effort in the comments you give. 

[Henrik_Noerr1]

Lesley, rss feeds are product agnostic, and can be used i automation and tooling. 
login manually with a browser changing paramaters fulfill none of these qualities. 

[Lesley]

Only reply is to give my reply 1 star? 🤣

Talking about low effort.

[Lesley]

No reply anymore? I mean you have kicked this topic from 2023. So I expect you also to reply.