R80.10 no longer available on Check Point cloud

[Daniel_Cimpeanu]

Hi everyone,

I am in the process of upgrading a few appliances from R7x to R80.10 and I have recently noticed the attached error. Is there a specific reason for which R80.10 is no longer found in the Check Point cloud? 

Thank you,

Daniel

[PhoneBoy]

As far as I know, that's the current R80.10 package that should be offered from CPUSE. I would check with the TAC. https://community.checkpoint.com/t5/General-Topics/How-To-Open-a-Case-with-TAC-and-or-Account-Servic...

[Daniel_Cimpeanu]

Hi,

For anyone experiencing the same behavior and not knowing why it's happening: issue is simple: the appliance does not have a valid license and thus is not entitled to receive updates through CPUSE from the Checkpoint repository. 

This can be fixed by renewing the device contract and licenses.