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Hi all, I am having some issues sending backups of the management server to our dedicated backup server. I noticed I was getting the error "Failed to transfer the package to the remote server." I tried with both SCP and FTP with the same error. Our standby management server transfers it fine, so the config should be OK.
I am fairly certain it's due to the backup size, probably its timing out. I performed a local backup and it is 71GB:
-rw-r--r-- 1 admin root 71G Mar 9 10:42 backup_--_mgmtserver_2026_03_09_09_52_11.tgz
Is this size usual? I am wondering if there is some issue that is bloating it for me.
For reference the disk space:
[Expert@mgmtserver:0]# df -h
Filesystem Size Used Avail Use% Mounted on
/dev/mapper/vg_splat-lv_current 80G 51G 30G 64% /
/dev/sda1 282M 47M 221M 18% /boot
tmpfs 32G 35M 32G 1% /dev/shm
/dev/mapper/vg_splat-lv_log 1.9T 1.4T 486G 75% /var/log
cgroup 32G 4.0K 32G 1% /sys/fs/cgroup
Thanks
You are on a version with a bug that causes large backups. Please upgrade to R82 JHF-41 or above.
https://sc1.checkpoint.com/documents/Jumbo_HFA/R82/R82.00/Critical-Information.htm
It's quite large - first thing I usually recommend to check is that you don't have large files in the /home/ folders, as they are included in backups.
What version are you on?
Thanks I will check this, we are running R82 Take 36
You are on a version with a bug that causes large backups. Please upgrade to R82 JHF-41 or above.
https://sc1.checkpoint.com/documents/Jumbo_HFA/R82/R82.00/Critical-Information.htm
Also note that backups are always going to be large. I personally wouldn't use Check Point's backup tool for anything. Instead, I use 'migrate export' for normal managements and mds_backup for MDSs. In an environment with around 100k rules and about 80k objects, the mds_backup is around 4.8 GB.
have you checked this post? pretty sure this can cause the issue
Just to say this fixed the issue, backups are now 2GB in size down from 71GB!
Thank you
Check your revisions, under multi-domain, sessions (submenu). In each CMA, check Manage & Settings, Sessions, Revisions. In the past for us, it is copies of revisions that use a lot of space.
Also verify that you are not backing up logs unless you intend to.
Edit - PS (not assuming you don't know it, but for general reference)
cd /var/log
du -h --max-depth=1 | sort -h
cd /home
du -h --max-depth=1 | sort -h
Thanks we have about 6-weeks worth of revisions showing here, probably about 140 revisions. Would this take up a large amount of storage?
I can see that log indexes take up the vast majority (1TB) - presumably the backups must include this?
[Expert@mgmtserver]#cd /var/log/opt
[Expert@mgmtserver]#du -h --max-depth=1 | sort -h
4.0K ./CPviewExporter
24K ./CPotlpAgent
188M ./CPSmartLog-R82
192M ./CPSmartLog-R81.20
1.2G ./CPshrd-R82
11G ./CPshrd-R81.20
309G ./CPsuite-R82
1017G ./CPrt-R82
1.4T .
[Expert@mgmtserver]#cd ./CPrt-R82
[Expert@mgmtserver]#du -h --max-depth=1 | sort -h
0 ./distrib
0 ./events_db
20M ./Database
105M ./conf
183M ./log_indexer
1.1G ./log
1016G ./log_indexes
1017G .
That many revisions, I would say take up lots of space, for sure.
Remove the revisions to something you trust, maybe only 2 weeks? Don't know your environment, so that is just a guess.
Don't know your environment or configuration. If you are logging to the mdm only, 1TB sounds light (our environment generates 150GB+ a day across 2 MLMs). Check your $FWDIR/logs .
While this is not likely in your backups, you can get 11GB back.
11G ./CPshrd-R81.20
Good point, George. I would definitely consider that.
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