I cannot access my IP through the Checkpoint Client

[danvilarinho]

Hi,
I am unable to connect to my VPN address.
I can go to CMD and ping my IP without losing a packet.

After clicking the button to connect, the progress stops at 47% and does not continue.

After that, the connection failure error occurs.

The version I'm using:
Version VPN E84.00 Build 986102002 Client

I have Windows 10 64bit

I already deactivated Anti-virus, Firewall and even so I was not successful.

[_Val_]

It looks like your authentication is not working, or the client cannot reach the site. Talk to your security administration team to make sure the GW is up, and your client is properly configured. If the issue remains, please ask IT to open a support case for it.