How to submit a security issue?

[SomeOne]

I found a vulnerability in CheckPoint devices. When I submit it according to  https://www.checkpoint.com/security-issue/ , all the method didn't work.

When I send a e-mail to security-alert@checkpoint.com , it was refused with error "User unknown (in reply to RCPT TO
    command)". When I submitted it via report, it keeps spinning in circles and doesn't show submission success.

I wonder if there is something wrong with the server. And how should I submit this security issue?

[_Val_ · Accepted solution]

Hi @SomeOne 

The form should be fully functional. The email seems to be down, we are checking.

If you still have an issue reporting, please reach out to me via vloukine@checkpoint.com

[the_rock]

It works now, I just tested it.

Best,

Andy

[SomeOne]

I have sent an email again, but it still be refused with this error...

[the_rock]

Not sure what to tell ya, worked fine for me.

Best,

Andy