cancel
Showing results for 
Search instead for 
Did you mean: 
Post a Question

HCL not available

Tags (1)
0 Kudos
8 Replies
Danny
Pearl

Re: HCL not available

HCL works for me.

Re: HCL not available

That is the old link - dead now. This is really a nuissance, even the "RMA is finished"-emails contain an old, non-working link: https://www.checkpoint.com/services/techsupport/programs/rma-return-process.html

The new one is:

https://www.checkpoint.com/support-services/rma-return-process/

you will get there using the menue...

0 Kudos

Re: HCL not available

Danny, thx for this link.

The problem is the link on the website (see picture). If you click on the link you will get the error.

Dameon or Valeri can you please pass this internally to your colleagues?

0 Kudos

Re: HCL not available

Thanks, opened the ticket with MIS for this

0 Kudos

Re: HCL not available

Why are you saying this? If the link is on the portal, it has to work.

The link you are providing is for RMAs, no relation to HCL at all

0 Kudos

Re: HCL not available

The link from to the HCL from the support site should be working for you now. 

0 Kudos

Re: HCL not available

Yes it does, thanks

0 Kudos

Re: HCL not available

Heiko Ankenbrand‌ it is fixed now, thanks again

0 Kudos