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Commmands not executing in Management Server R80.10

Hello All,

Since last 2 days every morning we are facing very strange issue. Commands are not getting executed on management server. CPU & memory utilization is also normal. 

After rebooting of management server the issue gets fixed but again next morning the issue arises.

We have collected few of the outputs during the issue as per the TAC suggestion. Attaching the same herewith.

We have logged a ticket with checkpoint TAC but they are also not able to fix this issue.

Kindly help if any troubleshooting we can perform to fix this issue

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3 Replies
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Sapphire

Which commands do not get executed ? What is shown in logs from the time of the issue ?

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cpview, cpstat , cpinfo, reboot etc commands are not getting executed. 

[Expert@DSPMGMT:0]# tail -f /var/log/messages
Jan 24 08:58:29 2020 DSPMGMT PAM-tacplus[1819]: auth failed: 2
Jan 24 09:21:24 2020 DSPMGMT snmpd: Error: Timeout waiting for response from database server.
Jan 24 09:22:04 2020 DSPMGMT monitord[3873]: Error: Timeout waiting for response from database server.
Jan 24 09:22:24 2020 DSPMGMT snmpd: Error: Timeout waiting for response from database server.
Jan 24 09:38:01 2020 DSPMGMT PAM-tacplus[4844]: auth failed: 2
Jan 24 09:58:43 2020 DSPMGMT PAM-tacplus[6059]: auth failed: 2
Jan 24 10:49:33 2020 DSPMGMT PAM-tacplus[8861]: auth failed: 2
Jan 24 10:54:43 2020 DSPMGMT PAM-tacplus[9166]: auth failed: 2
Jan 24 10:54:49 2020 DSPMGMT PAM-tacplus[9166]: auth failed: 2
Jan 24 10:56:38 2020 DSPMGMT PAM-tacplus[9325]: auth failed: 2

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Admin
Admin

Someone from R&D will probably have to have a look at this.
If you've opened a TAC case and provided the necessary details, it will make its way to them.
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