Check Point Upgrade Service Engine (CPUSE) - Gaia Deployment Agent

[Wayne_Hammond]

Hi,

Having a bit of an issue trying to update the Deployment Agent

Getting odd message about downloads for one, even though connectivity is fine

When I click on the New Deployment Agent - Update Now, it jsut sits there for about 20 mins then times out

Tried rebooting etc - no joy

Please see attached picture

Any thoughts

Thanks

Wayne

[simonemantovani]

Hello

first of all, did you check license on your appliance? Is still valid? If not you could try to use an evaluation license.

If needed, you can also manually upgrade the deployment agent by downloading it directly from the UserCenter and uploading directy on the GAIA page.

[Wayne_Hammond]

Hi Simone

License is fine, trying manual download

[CaseyB]

Which CRL Take are you on for Jumbo 60? Take 11 would be the latest.

[Wayne_Hammond]

Cant do any updates - insists on DA update first

[Wayne_Hammond]

it was in a bootstrap loop  - could not deploy new agent - could not remove agent - had snapshot, so reverted and all fixed - new DA installed - thanks for the help everyone