Having upgrade issues in a lab environment (so can't raise a SR). Trying to do a migrate_server export and import onto another freshly installed SC (first time configuration has completed successfully).
SC has Internet access and retrieved the latest update agent:
fwmgr> show installer status
Agent: Enabled
Build number: 1865 (agent build is up to date)
Network connection: connected
Update from cloud: Last updated on Fri Feb 28 16:24:32 2020
License: Valid
fwmgr>
However, the server cannot find the upgrade tools version despite sk135172 saying it should update automatically:
[Expert@fwmgr:0]# cpprod_util CPPROD_GetValue CPupgrade-tools-R80.40 BuildNumber 1
Failed to find the value
[Expert@fwmgr:0]#
Downloaded the R80.40 upgrade tools package manually from sk135172 and confirmed the checksum.
Import fails through both web UI and clish as it cannot find the current version:
fwmgr> installer import local /var/log/tmp/ngm_upgrade_wrapper_994000246_1.tgz
Preparing package for import. This operation might take a few moments
Note: The selected package will be copied into CPUSE repository
Info: Initiating import and install of ngm_upgrade_wrapper_994000246_1.tgz...
Interactive mode is enabled. Press CTRL + C to exit (this will not stop the operation)
Result: Install of package ngm_upgrade_wrapper_994000246_1.tgz Failed
Cannot detect the version of the installed upgrade tools.
fwmgr>
So I can't run the import because it thinks the R80.40 tools are not installed, and I cannot manually install the tools because it thinks the R80.40 tools are not installed...
Reinstall the new SC machine and try again?!