Cannot Configure Dynamic ID MFA with email

[S_W]

Hey ,

Can anyone let me know the procedure to configure MFA for email.

I have followed the admin guide anyhow it doesn't work.

Do i need to configure a policy for MFA to send OTP through email.

[PhoneBoy]

Does the relevant user record have an email address defined in the "Mobile" field?

[S_W]

Nope, where we have to define the email ? But I guess it has to take the email from AD.

[PhoneBoy]

At least in the implementation of this I've seen, it was defined in the AD record for the user under the "Mobile" number (which is clearly a bit of a misnomer in this case).