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S_W
Explorer
‎2018-10-05 04:49 PM

Cannot Configure Dynamic ID MFA with email

Hey ,

Can anyone let me know the procedure to configure MFA for email.

I have followed the admin guide anyhow it doesn't work.

Do i need to configure a policy for MFA to send OTP through email.

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3 Replies
PhoneBoy
Admin
Admin
‎2018-10-06 06:07 AM

Does the relevant user record have an email address defined in the "Mobile" field?

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S_W
Explorer
‎2018-10-07 03:14 PM

Nope, where we have to define the email ? But I guess it has to take the email from AD.

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PhoneBoy
Admin
Admin
‎2018-10-07 11:56 PM
In response to S_W

At least in the implementation of this I've seen, it was defined in the AD record for the user under the "Mobile" number (which is clearly a bit of a misnomer in this case).

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