CPUSE v2606 manual installation failure

[David_C1]

I've attempted a manual installation of CPUSE v2606 (Gaia webUI --> Upgrades (CPUSE) --> Status and Actions --> Install DA) on three appliances (two Smart-1, one 6200 gateway) and the installation simply spins at "Installing the Deployment Agent". Ironically, this seems to be the issue that 2606 is supposed to fix (sk92449 - Check Point Upgrade Service Engine (CPUSE) - Gaia Deployment Agent).

I did work with TAC and we were able to get the agent installed by unpacking the .tgz file and using the old school rpm -Uvh --force method. Still, not great that this new, recommended version introduces the problem it was meant to fix. Wondering if other have had the same experience.

Dave

[David_C1]

Replying to my own post - I also tested installing via cli ("installer agent install ...") and this worked as it should. So it seems only the installation via the webUI is broken.

Dave

[Alex-]

We did it on offline Smart-1/gateways without issues, on webUI. We don't run MDPS in case it's relevant. You maybe ran into other dependencies. You probably mean 2606?

The CPUSE log files are:

/opt/CPInstLog/DA_UI.log

/opt/CPInstLog/DeploymentAgent.log

[the_rock]

Will try this in the lab Monday.

[genisis__]

I've not had any issues installing agent 2606.

[the_rock]

Yes, worked fine for me as well.

Andy

[David_C1]

I will take a look at my logs on the three appliances for which this was a problem. Questions for those where it succeeded: what was the current installed version of CPUSE, and did it take any longer than normal manual upgrades ("normal" in my experience is about 10 seconds).

Dave

[the_rock]

Yea, 10-20 seconds sounds about right. Cant recall now what version it was before, sorry.

Andy

[Alex-]

Actually, we have met this when doing offline updates from the WebUI on new R82 deployments. CLI works.