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Polina_1
Participant

CPD in Terminate status on Standalone

Hello.
We have a Standalone gateway on version R81.10.
The CPD process is not starting. After forcing it to start, it terminates after a few seconds. The required ports are not listening:

# netstat -an | grep 18192
# netstat -an | grep 18191

# cpstat os
Failed to establish session with AMON server at 127.0.0.1:18192

In SmartConsole we see the following error "Connection with <Security gateway name> is lost".
sk166495 has been checked. The HKLM_registry.data file contains correct values.

Also sk101484, sk116356, sk166495 were checked. Unfortunately, nothing brought positive results.
Please tell us how we can solve this problem.

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G_W_Albrecht
Legend
Legend

Open a SR# with CP TAC ! You did tell nothing about the past of the GW at all... Usually a reinstall and Database backup import should resolve this.

 

 

 

CCSE CCTE CCSM SMB Specialist
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