Block Facebook Chat downloads

[Nikolaos_Liakop]

Hello,

We want to block Facebook Chat  attachment downloads/uploads. Our CP has TLS inspection enabled.

Therefore we have created a Rule in App Control & URL Filtering and in Column Service and we have added "facebook-transfer" in the column of "Services". That way we managed to block attachment uploads, but not attachment downloads.

Is it possible to somehow block Facebook Chat downloads ? That is, I want our users to not be able to download or upload any attachments from Facebook webpage, but be able to chat.

Regards

[Alex-]

Have you tried "Facebook-download" or "Facebook Messenger-download"?

[Nikolaos_Liakop]

Yes I did. It didn't help up, unfortunately.

[PhoneBoy]

Have you tried leveraging Content Awareness?
One of its options is to limit direction of file transfer.
Also possible this may need a TAC case.

[G_W_Albrecht]

Which version are you using ? I can not find facebook-transfer, only download and upload each for facebook and fb messeneger.