Automatic Backup

[handiansudianto]

Hello,

I setup automatic backup for my checkpoint using SCP but the schedule is not work. If i try run manually the backup is success.

Anyone know how to troubleshoot this auto backup?

[AkosBakos]

Hi @handiansudianto 

Maybe te admin password is expired on the GAIA portal

Check this: https://support.checkpoint.com/results/sk/sk171454

Akos

[handiansudianto]

Not, i do run manually backup using GAIA.

[AkosBakos]

You tell that, the scheduling didn't work, did you?

Or what?

[handiansudianto]

yes the schedule is not work, found this error in the logs.

Oct 7 10:27:01 2024 FW-01 scheduled_backup: Error : Base64 decode failed
Oct 7 10:27:01 2024 FW-01 scheduled_backup: schedule backup: obfuscation error
Oct 7 10:27:01 2024 FW-01 scheduled_backup: /bin/scheduled_backup: rc=-1
Oct 7 10:27:01 2024 FW-01 scheduled_backup: Failed to start backup.

[AkosBakos]

Ahha, I see. Can you open a ssh session from your CheckPoint device to the remote  SCP server?

#ssh user@<ip>

Akos

[handiansudianto]

I try to change from anonymous login to use username password and the schedule backup now is working. So are we can't use anonymous login for schedule backup?

[AkosBakos]

Hi @handiansudianto 

Because of this is a security product, I can imagine that, there is no possibility to use anonymous user for SCP backup. 🙂

Akos

[handiansudianto]

That make sense. 😁