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Aman_Choubey
Contributor
‎2018-01-29 04:43 AM

Attachment Issues

Hi, team, I have 5600 series box and I am using 77.30 version.

I am facing some Attachment Issue.

when the user wants to attach the file its not attaching.

 what could be the reason and how can we resolve it?

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3 Replies
AlekseiShelepov
Advisor
‎2018-01-29 05:09 AM

Some more details please.

Attach file to what/where? How it is connected to these appliances? Is it WebGUI of appliances? Is it email/website and some blades are enabled?

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Aman_Choubey
Contributor
‎2018-01-29 07:28 PM
In response to AlekseiShelepov

Hi Aleksei,

whenever I try to attach the document in email(Office 365), it's showing the error.

to use of Thunderbird client proxy is already configured.All the traffic is allowed from the firewall.

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PhoneBoy
Admin
Admin
‎2018-02-02 03:42 PM
In response to Aman_Choubey

What error is being displayed?

Have you investigated the firewall logs to see if you can correlate any drops/messages to this behavior?

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