application control & url filtering update fail

[DUY_VO]

Hi Everybody,

In company, i using 4 checkpoint 15400 for serverfarm and Internet Access.

I want update database of application control & url filtering but when I click Update now then Smart Console don't show staus 

 

How can update for this issue ?

Best./ 

[Tomer_Sole]

please open a ticket so that Check Point Support will be able to investigate.

[_Val_]

Second that. It bight be a known issue, but you need to engage support to get it fixed

[the_rock]

Sadly, these URLF updates have been a problem with CP since R70 LOL...and customers are usually told "we will fix it soon"...thats another way of saying "we will NEVER fix it" 🙂

[PhoneBoy]

There's an SK for this: How to verify that Security Gateway and/or Security Management Server can access Check Point servers... 

(Yes Tomer Sole‌ I know this off the top of my head )

[_Val_]

Tomer's answer is about something else though. There might be a need for a support fix.

[the_rock]

Did you ever fix the issue? I know this was 2 years ago, but just wondering :). I worked with a customer who never had a problem with IPS update, but always app and urlf. We tried sk60463, but to no avail. I am not sure, maybe someone can confirm, isnt it the case that CP gateways would try connect to updates.checkpoint.com server to get these updates? If so, then how come IPS works and not URLF!!?? Maybe Im wrong about this, but could not find any statement indicating otherwise. 

Andy