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Junior
Explorer

connection with capsule vpn failed

Hello everyone;

I get two types of vpn connection failure messages when the clients want to connect via vpn.

i have SMB 3600 and vpn connectio are enable on.


1-/The IP configuration of the remote access service is unusable.


2-/server identity check failed. contact system administrator

those OS are in Win10

how i can solve this problem ?

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3 Replies
G_W_Albrecht
Legend
Legend

Which documentation did you follow upon installation ? Did you do RA VPN debugs to resolve the issue ? Maybe asking CP TAC for help is the shortes way to get this resolved

CCSE CCTE CCSM SMB Specialist
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Junior
Explorer

ok i do it

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the_rock
Legend
Legend

Does this happen to every user or only some?

Best,

Andy

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