Upgrading checkpoint client scheduled all the time

[king_slavcho]

Hello people,

I have another problem now upgrading the checkpoint client on some of my groups. I went to the deployment tab of the checkpoint smartendpoint console and selected to upgrade the client to 86.20.0119 version. Now i have a problem that the client is not upgrading but it says it is scheduled for upgrade and the time is counting.. I restarted the PC and the time was reset. What can be the problem so the client is not upgraded immediately. I have set the policy for upgrading the client so it can not be postponed. Why is it scheduled? How can i fix this problem and the checkpoint client be upgraded immediately on the PC in the particular group?

Thank you

[king_slavcho]

Anyone to address me what to do about this problem? I can not upgrade clients.. This is a major problem with checkpoint.. They stay now in the deployment failed tab.. Here is a screenshut of it

[Chris_Atkinson]

Are you working with TAC on this issue, what troubleshooting has been performed?

[the_rock]

I agree with Chris. Please get in touch with TAC if this is urgent.

[king_slavcho]

I resolved the issue by myself.. I had to upload a file to the server and than run a shell script in order for the issue to be resolved.. Now everything works fine. Thank you for the replies.

[tom_allen]

Can you explain the details on what you needed to do? Thanks!

[WFH_IT_Dept]

I would love to know what you did? I have same issue. Details?