Uninstall Endpoint 84.30 on MAC

[YM1]

Hi

I'm trying to install new Endpoint Security on my Mac, I need to uninstall the old version first and can't find how to do that. 

I try the sudo uninstall but got error try remove folders and more nothing... The old version data is still there, I can see that by view policy.

Any advice? 

[PhoneBoy]

This thread might help: https://community.checkpoint.com/t5/Endpoint/Endpoint-Security-VPN-build-986000724-is-already-instal... 

[YM1]

I try all from this thread nothing working. This thread is from 2019 and CP changed the uninstall way to Endpoint Security.

Anything else that I can do?

[the_rock · Accepted solution]

Try below...BUT, make sure you are doing it with actual admin account on mac, any other account will fail

sudo "/Library/Application Support/Checkpoint/Endpoint Security/uninstall.sh"

what is the error you see?

[YM1]

Thanks it worked!!

[the_rock]

Glad it did! By the way, there are really 2 things to remember if you ever encounter this issue again on another mac machine:

1) ALWAYS use admin account (so say you log in with account that does not have full admin privileges and run command I gave, it will proceed, but it will never fully uninstall)

and

2) In case it fails with admin account (which is literally not even 5% of the time), run same command with -f at the end of it, as that would force full removal of software

Happy Thursday!

Andy

[anabeatriz]

I run this command, but it opens Harmony Client and I need to type a password that I don't know. Not even the person who helped me install Harmony knows the password. Can you help me remove Harmony without need the password?

[PhoneBoy]

Suggest contacting the TAC: https://help.checkpoint.com
Note this will require a support agreement and should be done by an authorized contact on the relevant agreement.

[cymetz · Accepted solution]

hi,

for me I needed a "." to be put before it so it would run the script.

So what I did was:
cd "/Library/Application Support/Checkpoint/Endpoint Security/"
sudo ./uninstall

best regards

[JTBearcat]

I had to append .sh to the uninstall command.

So I typed:

cd "/Library/Application Support/Checkpoint/Endpoint Security/"
sudo ./uninstall.sh

I responded to a sudo password prompt with my mac account password and responded to the Check Point Uninstall prompt with my Endpoint Uninstall password.