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YM1
Participant

Uninstall Endpoint 84.30 on MAC

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Hi

I'm trying to install new Endpoint Security on my Mac, I need to uninstall the old version first and can't find how to do that. 

I try the sudo uninstall but got error try remove folders and more nothing... The old version data is still there, I can see that by view policy.

 

Any advice? 

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1 Solution

Accepted Solutions
the_rock
Advisor

Try below...BUT, make sure you are doing it with actual admin account on mac, any other account will fail

sudo "/Library/Application Support/Checkpoint/Endpoint Security/uninstall.sh"
 
what is the error you see?

 

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PhoneBoy
Admin
Admin
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YM1
Participant

I try all from this thread nothing working. This thread is from 2019 and CP changed the uninstall way to Endpoint Security.

 

Anything else that I can do?

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the_rock
Advisor

Try below...BUT, make sure you are doing it with actual admin account on mac, any other account will fail

sudo "/Library/Application Support/Checkpoint/Endpoint Security/uninstall.sh"
 
what is the error you see?

 

View solution in original post

YM1
Participant

Thanks it worked!!

the_rock
Advisor

Glad it did! By the way, there are really 2 things to remember if you ever encounter this issue again on another mac machine:

 

1) ALWAYS use admin account (so say you log in with account that does not have full admin privileges and run command I gave, it will proceed, but it will never fully uninstall)

and

2) In case it fails with admin account (which is literally not even 5% of the time), run same command with -f at the end of it, as that would force full removal of software

 

Happy Thursday!

 

Andy

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