Create a Post
cancel
Showing results for 
Search instead for 
Did you mean: 
sv5
Explorer
Jump to solution

Unable to install E80.89 Endpoint security VPN in MacBook

I am unable to install E80.89 Endpoint security VPN in MacBook, it is giving message

'

The installation failed.

The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'

 

Is there any resolution.

 

Thanks

0 Kudos
3 Solutions

Accepted Solutions
Chris_Atkinson
Employee Employee
Employee

This version is EOL please upgrade to a supported release.

https://www.checkpoint.com/support-services/support-life-cycle-policy/

CCSM R77/R80/ELITE

View solution in original post

PhoneBoy
Admin
Admin

E80.89 is quite old and no longer supported.

E89.01 is the most current release: https://support.checkpoint.com/results/sk/sk182936
Make sure to download the "Stanadlone" client.

View solution in original post

(1)
the_rock
Legend
Legend

Just tested this on my macbook air on monterey OS and worked fine. So I can only logically assume its not compatible with OS you are on, but regardless of the reason, its unsupported anyway, so you should definitely install E89.01, as the guys advised.

Andy

View solution in original post

0 Kudos
5 Replies
G_W_Albrecht
Legend Legend
Legend

Yes - open a SR# with CP TAC as suggested in the message ! Very hard to say anything as you do not mention your Mac OS X version at all...

And why do you try to install a very old version ? EE80.89 is from Dec-2018 ! Current versions are:

E88.40 - Released in June 2024 - Recommended 

E89.01 - Released in December 2024 - Latest

See https://support.checkpoint.com/results/sk/sk117536 for details.

CCSP - CCSE / CCTE / CTPS / CCME / CCSM Elite / SMB Specialist
0 Kudos
Chris_Atkinson
Employee Employee
Employee

This version is EOL please upgrade to a supported release.

https://www.checkpoint.com/support-services/support-life-cycle-policy/

CCSM R77/R80/ELITE
the_rock
Legend
Legend

I have Macbook Air at home and can test it tonight. But, as @Chris_Atkinson said, its unsupported version anyway, so you might be way better to go with latest one, which is E89.01 for Mac.

Andy

https://support.checkpoint.com/results/sk/sk117536

0 Kudos
PhoneBoy
Admin
Admin

E80.89 is quite old and no longer supported.

E89.01 is the most current release: https://support.checkpoint.com/results/sk/sk182936
Make sure to download the "Stanadlone" client.

(1)
the_rock
Legend
Legend

Just tested this on my macbook air on monterey OS and worked fine. So I can only logically assume its not compatible with OS you are on, but regardless of the reason, its unsupported anyway, so you should definitely install E89.01, as the guys advised.

Andy

0 Kudos

Leaderboard

Epsum factorial non deposit quid pro quo hic escorol.

Upcoming Events

    CheckMates Events