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sv5
Newcomer

Unable to install E80.89 Endpoint security VPN in MacBook

I am unable to install E80.89 Endpoint security VPN in MacBook, it is giving message

'

The installation failed.

The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'

 

Is there any resolution.

 

Thanks

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4 Replies
G_W_Albrecht
Legend Legend
Legend

Yes - open a SR# with CP TAC as suggested in the message ! Very hard to say anything as you do not mention your Mac OS X version at all...

And why do you try to install a very old version ? EE80.89 is from Dec-2018 ! Current versions are:

E88.40 - Released in June 2024 - Recommended 

E89.01 - Released in December 2024 - Latest

See https://support.checkpoint.com/results/sk/sk117536 for details.

CCSP - CCSE / CCTE / CTPS / CCME / CCSM Elite / SMB Specialist
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Chris_Atkinson
Employee Employee
Employee

This version is EOL please upgrade to a supported release.

https://www.checkpoint.com/support-services/support-life-cycle-policy/

CCSM R77/R80/ELITE
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the_rock
Legend
Legend

I have Macbook Air at home and can test it tonight. But, as @Chris_Atkinson said, its unsupported version anyway, so you might be way better to go with latest one, which is E89.01 for Mac.

Andy

https://support.checkpoint.com/results/sk/sk117536

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PhoneBoy
Admin
Admin

E80.89 is quite old and no longer supported.

E89.01 is the most current release: https://support.checkpoint.com/results/sk/sk182936
Make sure to download the "Stanadlone" client.

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