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Jlahkar
Explorer
‎2020-02-22 03:06 PM

Unable to boot Laptop getting RSOD

ABF307CD-C443-4F63-8403-9B680C046B07.jpeg

 Hi,

I am not able to boot my laptop getting the above error message with full disk encryption. 
error: STOP in function 0x000000000002FD04 ERR_UXP Error 0x5001848

 

please help how to resolve the issue

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2 Replies
PhoneBoy
Admin
Admin
‎2020-02-22 05:50 PM

Most likely this is going to require the folks that manage the FDE installation open a call with our TAC to troubleshoot.
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LucianLS
Participant
‎2021-06-09 04:05 AM

If this helps anyone:

We had a similar issue with some Lenovo Thinkpad E530

RSOD with error 0x5001986.

The culprit seemed to be a BIOS setting, either Quick Boot or Intel Rapid Start (i disabled both).

I couldn't even access the BIOS initially. I had to remove the SSD, boot Windows Setup from a memory stick, go to Repair->Advanced->Restart in UEFI Setup to access those problematic settings.

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