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Jlahkar
Explorer

Unable to boot Laptop getting RSOD

ABF307CD-C443-4F63-8403-9B680C046B07.jpeg

 Hi,

I am not able to boot my laptop getting the above error message with full disk encryption. 
error: STOP in function 0x000000000002FD04 ERR_UXP Error 0x5001848

 

please help how to resolve the issue

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3 Replies
PhoneBoy
Admin
Admin

Most likely this is going to require the folks that manage the FDE installation open a call with our TAC to troubleshoot.
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LucianLS
Participant

If this helps anyone:

We had a similar issue with some Lenovo Thinkpad E530

RSOD with error 0x5001986.

The culprit seemed to be a BIOS setting, either Quick Boot or Intel Rapid Start (i disabled both).

I couldn't even access the BIOS initially. I had to remove the SSD, boot Windows Setup from a memory stick, go to Repair->Advanced->Restart in UEFI Setup to access those problematic settings.

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Mark_Edwards
Contributor

Hi, had the same issue with one of our clients laptops (HP ProBook 450 G7).

Have logged it with TAC but so far no luck.

Anyone had the same RSOD error since? 

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