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Unable to boot Laptop getting RSOD
Hi,
I am not able to boot my laptop getting the above error message with full disk encryption.
error: STOP in function 0x000000000002FD04 ERR_UXP Error 0x5001848
please help how to resolve the issue
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If this helps anyone:
We had a similar issue with some Lenovo Thinkpad E530
RSOD with error 0x5001986.
The culprit seemed to be a BIOS setting, either Quick Boot or Intel Rapid Start (i disabled both).
I couldn't even access the BIOS initially. I had to remove the SSD, boot Windows Setup from a memory stick, go to Repair->Advanced->Restart in UEFI Setup to access those problematic settings.
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Hi, had the same issue with one of our clients laptops (HP ProBook 450 G7).
Have logged it with TAC but so far no luck.
Anyone had the same RSOD error since?
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STOP in function 0x000000018002D9cc ERR_UXP Error 0x500167B
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If the system is verified to have the correct bios & storage setup please contact TAC to review the issue further.
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Check this: sk122112: Full Disk Encryption: RSOD Troubleshooting
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Hi,
Red screen analysis requires opening TAC ticket and providing support information as described in SK:
https://support.checkpoint.com/results/sk/sk122112
