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To permanently remove a deleted computer from Check Point Harmony Endpoint's list, follow these steps:
Navigate to Asset Management > Organizational Tree > Deleted Entities in the Harmony Endpoint portal.
Right-click the deleted computer in the list.
Select Terminate from the context menu.
Confirm the action when prompted.
Did you push uninstall for this computers installation successfully and recover the license ?
No, the computer had a failed SSD disk and is already in the trash.
So we deleted it with the delete option, but it is still on the list with the status : deleted.
After so many months we want it to completely disapear from the list.
I would suggest to open a SR# with CP TAC and provide the Tenant ID !
In https://sc1.checkpoint.com/documents/R82/WebAdminGuides/EN/CP_R82_HarmonyEndpointWebManagement_Admin... we read: The system deletes the client information on the Endpoint Management Server after the configured period of time (default is 30 days). But this is valid after (successfull) uninstall...
I opened a TAC a few minues ago.
PS : Yeah the provided link is NOT the soluition.
Was never meant as a solution, only as a footnote 😉
To permanently remove a deleted computer from Check Point Harmony Endpoint's list, follow these steps:
Navigate to Asset Management > Organizational Tree > Deleted Entities in the Harmony Endpoint portal.
Right-click the deleted computer in the list.
Select Terminate from the context menu.
Confirm the action when prompted.
Nice - where did you learn that from ?
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