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Doomdon
Explorer

Endpoint Management Server is not running

Hi all, can you please advise me how i can fix the problem. I deployed sms 81.20 in lab, enabled “Endpoint Policy Management” then install database. But I get an error that it is not running. The output of the commands is attached.With "web_mgmt_start" it says everything is running, but with "cpstart CPuepm" it's horrible.

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6 Replies
PhoneBoy
Admin
Admin

What precisely did you deploy this on?
Please specify the Check Point appliance used.
If an Open Server or VM, please specify the exact type and RAM/Disk/CPUs.

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Doomdon
Explorer

It's VM

8cpu
32gb ram
1tb hdd

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Doomdon
Explorer

Tried looking at sk103072  https://support.checkpoint.com/results/sk/sk103072, but there is no activemq.xml file under the path $UEPMDIR/engine/conf/

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Lesley
Leader Leader
Leader

Did you install lab from a backup file?

https://support.checkpoint.com/results/sk/sk182242

Or did upgrade in lab?

https://support.checkpoint.com/results/sk/sk160773

Anything in here? /opt/CPuepm-R81.20/engine/output.log

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Doomdon
Explorer

It's fresh install. "output.log" there on not such log

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the_rock
Legend
Legend

Did you contact TAC yet?

Andy

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Leaderboard

Epsum factorial non deposit quid pro quo hic escorol.

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