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Saranya_0305
Collaborator
3 weeks ago

EDR Agent Status "Deployment in Progress" state Stuck

Dear Mates,

We have Endpoint Management Server running in R81.10 Take 95 maintaining Windows and Linux Servers.

Recently we have started upgrading the Windows EDR Agent from E88.32 to E88.72.

While upgrading  "Microsoft Windows Server 2019 Standard"  AD servers, by using Web Harmony console by using policies, at the Endpoint agent it shows the agent is installed successfully.

But from the Endpoint Management Console the server is showing still in Deployment progress.

I have attached the screenshot for reference.

Can any suggest me how to solve this.

 

Regards,

Saranya

 

 

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1 Reply
the_rock
MVP Gold
MVP Gold
3 weeks ago

Are you able to clear the deployment task(s) manually and then refresh?

Andy

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