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Bluescr
Participant
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Does Dynamic Mount Utility still exists?

Hello, 

 i was wondering if Dynamic Mount Utility still exists. I have a problem with my PC that suddenly stopped logging in after succesfull Harmony checkpoint login but then crashes and searching the web I read that there is(was?) a utility, DMU, that could help to have access to my data if the encrypted disk failed to login.

But the links from checkpoint seems not working anymore. 

https://community.checkpoint.com/t5/Endpoint/Dynamic-Mount-Utility-DMU/td-p/6223#

 

Thanks

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1 Solution

Accepted Solutions
PhoneBoy
Admin
Admin

Current versions of Endpoint use a different utility from the DMU.
See: https://support.checkpoint.com/results/sk/sk108858

View solution in original post

(1)
14 Replies
the_rock
Legend
Legend
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PhoneBoy
Admin
Admin

Current versions of Endpoint use a different utility from the DMU.
See: https://support.checkpoint.com/results/sk/sk108858

(1)
Bluescr
Participant

thank you for the response, but it seems that link to  Drive Slaving zip  (note 6.) is broken. 

Do you have a new one that works? The other link to Windows ADK is ok.

Nick

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the_rock
Legend
Legend

I see the issue, I cant also get to that link, says broken...

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PhoneBoy
Admin
Admin

The link works for me as an employee.
Please consult with the TAC on this: https://help.checkpoint.com 

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the_rock
Legend
Legend

Maybe better stick with what @PhoneBoy sent. Link I gave you, I found it online and I saw people said it works, but looks little suspicious to me, so better be safe than sorry.

Andy

(1)
Doron_Zuckerman
Employee
Employee

Thank you for mentioning this.

FDE team will check the Drive Slaving broken link issue.

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Doron_Zuckerman
Employee
Employee

The issue was fixed.

Please let me know if you experience any further difficulty.

(1)
the_rock
Legend
Legend

Let see what @Bluescr confirms, but I just tried it, working!

Andy

(1)
Bluescr
Participant

Hi Doron,

 no, unfortunately, the issue still exists.

Error Message "We can't seem to find the page you're looking for. Error 404 ..."

The link from note 6 (Extract the Drive Slaving zip package to the temp folder, c:\temp) 

is: https://support.checkpoint.com/results/download/46331

Pls. confirm if this is the correct one that was fixed.

Thanks,

Nick

 

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the_rock
Legend
Legend

Thats so odd, link definitely works for me.

Andy

Bluescr
Participant

Hi, probably sth about browser cookies seems that was the problem (after the broken link fix) . I repeated the process from a private browser window and the link worked!

Thanks,

p.s. next step is to follow the instructions and make the bootable cd with FDE application inside and see what happens!

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Bluescr
Participant

Finally, the problem solved and now I can see and get my data from crashed PC.

thank you very much for the quick responses @the_rock @PhoneBoy @Doron_Zuckerman  and accurate instructions ( @PhoneBoy ) on how to solve this issue.

the_rock
Legend
Legend

Glad its sorted out for you mate.

Cheers,

Andy

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