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MarcuzShinz
Contributor
Contributor

Cannot collect logon name on Harmony Endpoint

Hi Guy!

Today, we are facing the issue, Harmony Portal cannot detect user logon after deployment endpoint on device. As image attach we can see in the asset management with device TEC-L08-009 with user vtec8009. But we can see this user on Organizational Tree.

How can we collect the user logon name in this case?

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