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BorisL
Collaborator

Blades not running alerts

Hi.

If I set, in Harmony Endpoint, the alert for blades not running to one device, every day I get dozens of alerts (I think false alerts) of blades not running (forensic, most often).  I do no think that the numbers of devices affected is a reasonable parameter for alerts.

Anybody have a suggestion for alerts settings to make them effective to find real problems? 

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5 Replies
Chris_Atkinson
Employee Employee
Employee

As a side do you notice the alerting is more or less effective for clients of a certain version and which version(s) are used in your deployment?

CCSM R77/R80/ELITE
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Chief_ts
Explorer

Was this resolved guys?

 

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BorisL
Collaborator

We still get alerts but fewer. usually when a user has been logged off the device for a long time. We are alerted that some blade is not running and a few minutes later we get the deactivation of alert. Seems reasonable, so I consider this resolved.

 

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the_rock
Legend
Legend

We support large customer who uses harmony endpoint, so I can ask one of my colleagues about this, as Im not really endpoint guy myself. I know SIEM platform we use does fantastic job as far as alerts customer was looking for.

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Chief_ts
Explorer

Hi all,

 

I am having the same issue. the blades are enabled but they are greyed out and I get alerts

 

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